Update :
The National Database and Registration Authority (NADRA) has indeed introduced a new whistleblower programme following the closure of its previous system. This revamped programme aims to enhance transparency and accountability within the organisation by providing a secure platform for reporting corruption and unethical practices.
The new whistleblower programme allows NADRA employees and the public to report misconduct anonymously. Reports can be submitted online, ensuring the protection of the whistleblower’s identity. NADRA has emphasized its commitment to maintaining a high standard of ethics and has restructured its investigative team to respond more efficiently to these reports.
Additionally, NADRA has been actively updating its processes and systems across various domains, including the recent announcements concerning the issuance of Child Registration Certificates (B-form) and the recruitment of Junior Executive Trainees. The organisation has reiterated that no changes are being made to the B-form policy, countering recent rumours, and has outlined a detailed recruitment process for new trainees to bolster its workforce.
Nobody expected the news that NADRA; the National Database and Registration Authority had closed down its innovative Whistleblower program. Launched only a few years ago, this system was aimed at catching corrupt officials within NADRA.
The Whistleblower System
The former chairman of NADRA launched this program in order to promote a culture of clean administration and ethics within the organization. It’s aim was to uncover the inefficiency, abuse and misconduct taking place among the officials of NADRA and provide solutions to the problem. A specialist team of investigative officers were appointed in order to respond to reports that came in via Whistleblower. The NADRA chairman personally oversaw the program.
A dedicated team of investigation officers were specially appointed to respond to any reports via the Whistleblower system. The whole program was personally headed by the NADRA chairman.
How Whistleblower Worked
The system depended on the cooperation of both NADRA employees and the general public. The latter were volunteers who were able to report both eye witness accounts of misdoings and complaints. They could anonymously report any illegal or suspicious activities related to NADRA officials online. Those who chose to waive this right to anonymity were able to track the progress of their report.
There were effectively 2 areas within the Whistleblower portal where people could register their complaints regarding CNIC/NICOP/POC and SID issues or submit a report on any official who was involved in corruption, grievance or prejudice.
This program finally gave the general public an opportunity to report corrupt NADRA officials. It is very difficult to grasp why NADRA have shut down this program when you consider the importance of catching those black sheep with the organization who are involved with the issuance of fake CNICs and various other documents.
How Things Stand Now
Those who try to go online to register a complaints are now greeted with an annoying 404 error page. Click on the link to the Whistleblower page and you end up nowhere. There is now no way for the public to report corrupt officials using Whistleblower as their only access portal has been completely disabled.
Why?
Murmers are abound that NADRA is set to launch a new, similar program. Others think that the system had been poorly marketed and due to it’s lack of use NADRA simply let it go. There is no official word, however, regarding its closure and while we are all assuming this disablement is intentional there is a remote chance that it is down to the negligence of system developers. Whatever the reason, the fact remains that such programs are vital is removing corruption from such organizations as NADRA. It also seems strange that such an authority as NADRA, which claims to be both resourceful and digitally adept, couldn’t keep the program active. This was a positive step in removing those who violated ethics and took part in illegal activities. We hope that either the original program is reinstated asap or a reliable replacement appears sooner rather than later. Our country needs it!