- Scope of Work: The scope of work should clearly define the services that will be provided by the chatbot developer and the customer. This should include the specific tasks that the chatbot will be able to perform, as well as the level of accuracy and performance that is expected.
- Liability: The contract should clearly define who is liable for any damages that may occur as a result of the chatbot’s actions. This should include both the chatbot developer and the customer.
- Intellectual Property Rights: The contract should clearly define who owns the intellectual property rights to the chatbot. This includes the chatbot’s code, data, and any other intellectual property that is created as a result of the chatbot’s development.
- Confidentiality: The contract should include a confidentiality clause that protects both the chatbot developer and the customer’s confidential information. This information could include trade secrets, customer data, and any other information that is not publicly known.
- Term and Termination: The contract should clearly define the term of the contract and how it can be terminated. This should include a termination clause that allows either party to terminate the contract for any reason.
- Governing Law: The contract should specify the governing law that will be used to interpret the contract. This is important because it will determine which court will have jurisdiction over any disputes that may arise.
By including these provisions in the contract, both the chatbot developer and the customer can protect themselves from potential risks and ensure that the chatbot is used in a responsible and compliant manner.
Here are some additional tips for drafting a good contract for artificial intelligence chatbots:
- Use clear and concise language: The contract should be written in clear and concise language that is easy to understand.
- Avoid jargon: Avoid using jargon or technical terms that the other party may not understand.
- Get everything in writing: It is important to get everything in writing, including the scope of work, the terms of payment, and the termination clause.
- Have an attorney review or draft the contract: It is always a good idea to have an attorney review or draft the contract before signing it.Josh and Mak International can help you with the drafting and review of artificial intelligence contracts.Send us an email for consultation at aemen@joshandmak.com
